CASE FILES / CASE 001 · COPYWRITING / BRIEFING 10
Briefing 10 of 10 · Principle 10

Tell Them Exactly What to Do Next

Confused people don't buy.

ABOUT 3 MIN READ2 INTERCEPTED REWRITES1 FIELD MISSION

You've written great copy. You've convinced them. They're ready to buy.

And then… they're not sure what to do next.

Game over. Sale lost.

The call-to-action principle

After all that persuasion, make the next step crystal clear. Your call to action has to answer three questions:

  1. What do I do? "Click the yellow button below"
  2. What happens when I do? "You'll go to our secure checkout"
  3. What do I get? "Instant access to all 47 training videos"

Make it simple

  • Action language: not "Submit" but "Get my free guide"
  • Remove friction: not "Fill in this 12-field form" but "Just enter your email"
  • Add reassurance: "Secure checkout", "No card required", "Cancel anytime"
  • Make it visible: your button should be big, bright and impossible to miss
  • Repeat it on long pages: some people are ready after the first benefit; others need the whole story

Don't make people hunt for how to give you money.

Weak versus strong

Weak: "Submit" (to what? It sounds like surrender), "Click here" (where? why?), "Learn more" (vague and low-commitment), "Buy now" (pushy).

Strong: "Get my free marketing blueprint" (clear value), "Start my 14-day trial" (ownership and a timeframe), "Show me how to double my traffic" (benefit-led), "Send me the first chapter" (a specific thing).

A complete call to action

[Big yellow button] Start your free trial
No card required · Cancel anytime · Set up in 3 minutes
Join 12,847 teams who've already switched to easier project management

It answers every question: what do I do, what happens, what do I get, what's the risk, and am I alone?

The real secret

All these techniques work because they tap into real human psychology. People do care about benefits over features. They do respond to specifics. They do need a reason to act.

But they work best when you use them to genuinely help people, not to manipulate them. If your product is poor, no amount of clever copy will save you. You might get the first sale, but not the second, the third or the hundredth.

The best copywriters use these principles in the service of truth. They make genuine value clear and compelling, and they help good products find the people who need them.

Great copy helps people make informed decisions that improve their lives. That's the real secret.

— Intercepted copy

Before and after

INTERCEPTED

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REWRITE

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INTERCEPTED

[A button that just says "Submit"]

REWRITE

Yes! Send me the 7-day Instagram growth plan. (Underneath: 100% free. Unsubscribe anytime.)

QUICK TEST

Show your call to action to someone for five seconds. Can they tell you what to do, what happens next and what they get?

— Briefing 10

Field mission

Rewrite your main button so it carries a clear benefit, then add the reassurance line underneath.

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