CASE FILES / CASE 001 · COPYWRITING / BRIEFING 08
Briefing 08 of 10 · Principle 8

Create Curiosity (But Always Deliver the Payoff)

Open a loop the reader has to close.

ABOUT 3 MIN READ2 INTERCEPTED REWRITES1 FIELD MISSION

Humans have a strange quirk: we can't stand incomplete patterns. Start telling us something interesting and then stop, and our brains throw a small tantrum until we get the rest.

Smart copywriters use this.

How to create the curiosity gap

Your opening promises valuable information while holding back just enough to keep them reading. You create a gap between what they know and what they want to know, and the only way to close it is to read on.

Important: this isn't about clickbait. The payoff has to deliver. If your headline promises "the secret that changed everything" and the answer is "work hard", people will be annoyed with you, and rightly so.

You can use curiosity all the way through your copy by anticipating questions. "But what about the cost?" Then answer it. "Does this work for beginners?" Then answer it. Guide readers through their own thought process and they'll follow you anywhere.

Openers that work

  • "I'm about to tell you something your competitors already know, and they're hoping you never work it out."
  • "There's a reason successful Etsy sellers never share this part of their process. (Hint: it isn't better products.)"
  • "Delete this email if you're happy leaving money on the table. But if you're curious why your basket abandonment rate is 73% when it should be 42%…"

In the middle of your copy

  • "In a moment I'll show you the three-word phrase that lifted our email open rates. But first, you need to understand why it works…"
  • "The secret is in step 4. But steps 1 to 3 set everything up, so stick with me…"

What not to do

  • "You won't BELIEVE this ONE weird trick!" (clickbait that doesn't deliver)
  • "The secret they don't want you to know!" (conspiracy-theory vibes)
  • "What happens next will SHOCK you!" (overpromising)

Real curiosity gaps promise specific, valuable information. Clickbait just hypes without substance.

— Intercepted copy

Before and after

INTERCEPTED

We sell productivity software.

REWRITE

The most productive people don't work harder. They've worked out something about attention that school never teaches. (And it's not what you think.)

INTERCEPTED

Here's our financial planning service.

REWRITE

Your financial adviser is probably making one of these three mistakes. The third could cost you £340,000 over your lifetime.

QUICK TEST

Read your headline. Does it open a specific question, and does your copy fully answer it?

— Briefing 08

Field mission

Rewrite your headline to open a gap between what readers know and what they want to know, then check you pay it off.

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