CASE FILES / CASE 001 · COPYWRITING / BRIEFING 06
Briefing 06 of 10 · Principle 6

Give Them a Reason to Act Now

Real scarcity creates action. Fake scarcity creates contempt.

ABOUT 2 MIN READ3 INTERCEPTED REWRITES1 FIELD MISSION

Left to their own devices, people do exactly nothing.

"I'll think about it" is where most sales go to die. Tomorrow becomes next week becomes never.

The urgency principle

Give people a legitimate reason why acting now is better than acting later. And no, a "LIMITED TIME OFFER!!!" that runs every week doesn't count. That's just lying, and people catch on fast.

Real urgency looks like this:

  • Quantity: "Only 47 places left" (only if it's actually true)
  • Time: "The price goes up this Friday at midnight" (a specific deadline with a real consequence)
  • Bonus: "Order in the next 48 hours and get the Advanced Module free"

Here's the critical part: your urgency has to be real. Run the same "ending soon!" sale every month and you're training customers to ignore you. They'll just wait for the next one, because they know it's coming.

If you can't create real urgency, don't manufacture fake urgency. But look harder. There's usually something genuinely time-sensitive or limited about an offer: your capacity, a start date, a cost that's about to rise.

— Intercepted copy

Before and after

INTERCEPTED

SALE ENDS TONIGHT! (It's run every Tuesday for six months.)

REWRITE

We're booking June weddings now. Once we reach 12 for the month we stop, because our team can't keep the quality up beyond that.

INTERCEPTED

LIMITED TIME OFFER (with no actual deadline).

REWRITE

The early-bird price ends at midnight on 15 March. After that it rises by £200, because we're adding three bonus modules that cost us money to produce.

INTERCEPTED

ONLY 3 LEFT! (For the third week running.)

REWRITE

This batch of handmade soap is 48 bars. When they're gone, the next batch won't be ready for three weeks.

QUICK TEST

Could you explain your deadline or limit to a customer's face, and would it still be true next week?

— Briefing 06

Field mission

Find one real, honest constraint on your offer and say it clearly, with the reason behind it.

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